At Cheltenham in Melbourne, Frigrite's Applications Engineering Department led by Paul Sheahen comprises refrigeration application engineers and draftsmen experienced in supermarket refrigeration. Design of complete supermarket refrigeration systems and equipment selection. Design of electrical circuits and electronic control systems. Design of parallel compressor racks.

Maintenance of a help desk function for Frigrite, Frigrite dealers and other service agents across Australia especially in relation to electronic monitoring and control systems, and refrigeration system trouble shooting.

Provision of consultancy advice on cost effective methods of refurbishing refrigeration systems. Accessing and advising on world wide developments in refrigeration.

Preparing and maintaining comprehensive installation, commissioning and as-built documents for each completed new store or refurbishment project.

Frigrite has Internet linkages to electronically exchange all technical documents between its Service Branches, Dealers and Head Office.